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Not receiving email notifications of some of the alerts on Solution Manager (Technical Monitoring)

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Hi All

 

I'm new in SAP. Please assist as this is quite URGENT!!

 

I have been investigating on how to configure the data collection as I think that it is the one that has the problem. I did an individual test on the metrics for Data Collection and I have noticed that those Metrics that do not return an RFC destination after testing are those that do not trigger an email notification to the recipients as we (recipients) do not receive them but all those that return an RFC destination are being triggered and we receive them.

 

Attached screenshots are the example of the metric that return an RFC and the Metric that does not return an RFC.

 

I have tested the RFC Destination returned on Solution Manager and its working fine.

 

I do think the problem is with the Data Collector. When I tested other metrics on Data Collection, I received the ff errors:


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